Jay’s Transportation Group Saskatoon Moving and Storage de Saskatoon

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commentaires 5

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  Chanty B

  :: 22 August 2017 12:26:02

  We booked to move with Jay's this coming weekend, not because they provided the best service, but because we were kind of stuck with a short timeline for our move. After a lost quote, them having our wrong email address, being told multiple times "we are working on your quote right now and will have it to you by ___" we finally were able to book our moving truck. When I went to go pick up the boxes I was told the moving date we originally booked will no longer work. The earliest they could move us would be 6 days later (which doesn't work because we need to be out of our house before then). They had wardrobe boxes, but no bars to hang them on because they were all out. There are 3-4 people working at the office, all of whom cannot seem to answer any questions without talking to someone else in charge whether I phoned or stopped by in person. I feel bad for the one girl working in the front office who seems to know everything but is completely handcuffed because everyone else doesn't know what is going on. Long story short: the customer service when you phone or email is terrible, no one knows what is going on. They are very disorganized. We wasted over a week not being able to book another mover because Jay's told us our date would be fine when we asked for our quote.

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  Clayton Shepherd

  :: 25 July 2017 09:07:09

  Good service

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  Cynthia Schwartz

  :: 08 April 2017 13:57:13

  Best movers in the city!

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  dan8ballmain

  :: 10 January 2017 08:43:16

  Excellent! First class all the way. Moved from Saskatoon to Ottawa and the communication before and during was superb. No breakages al all and the moving crews proffesional and friendly. Best price in town too! Highly recommended.

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  elaine donovel

  :: 16 July 2016 23:27:55

  I received a phone call from your company on July 15/2016 at 12:30 pm advising me that my washer & dryer which I purchased from Home Depot last Sunday , July 9/2016 would be delivered by your company on July 16/2016 to my residence between 4pm to 8 pm. We were advised to make sure somebody would be home at those times mentioned. My wife & I had plans made earlier for that time , but we cancelled them to wait for our delivery. Well, guess what, nobody from your company showed up, so we waited around for nothing thanks to your great delivery. I contacted Home Depot & talked to the Duty Manager, who of course apologised. He advised me that this wasn't the first time your company has done this. I know in the future that I & my friends will be looking at a different moving or delivery company if the need arises. You didn't even have the courtesy to contact me to advise that you couldn't make the delivery on the day mentioned. Wayne Donovel