Hôtel Casa Bella in Montréal

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comments 5

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  Catherine Mora

  :: 04 April 2018 10:01:04

  Not even a one star place! It is a very dangerous place to stay in. My husband and I have been tracked during our first two days and on the third and last day of our stay, our room was broken and our stuff were stolen while we were out of the hotel... The hotel didn’t even bother to give us a call when the robbery took place.. we were surprised when we came back at midnight that we are unable to open our room door, later to know from the manager of the hotel that someone broke into our room... a manager who was extremely rude and aggressive! How come only our room was broken in this hotel that you cannot access unless you have the KEY for the entrance door!! I still cannot believe that what happened is real.... My husband and I truly regret that we have chosen Casal Bella Hotel for our stay in Montreal... Montreal police got involved and they are investigating this criminal case....

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  Laurence Melançon

  :: 18 December 2017 11:57:34

  Not super clean. Moldy bathroom. Nice staff though.

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  Jordan Fischette

  :: 21 November 2017 12:30:09

  Usually you get what you pay for with hotels... Not at Casa Bella you are paying for one of the dirtiest hotels I have ever stayed at. I wouldn't even consider the room we stayed in a 1-star. Only good thing about the hotel is the location.

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  Sarah Hanley

  :: 13 November 2017 15:16:08

  Hotel was not horrible. Here are some things to consider: Pros: -Very central location - My husband and I walked literally everywhere because it was so close to everything. Close to the university there and a pretty good neighborhood. - Parking - Free parking with the stay. Yes you do have to give them your keys which I was really hesitant about, but we were staying there during the week and we were the only car parked there. Not to mention we walked by and checked our car every day to make sure there were no issues. - Cheap - For two nights, with taxes included, it was $100. With parking and location it was a steal. (Note - we got the shared bathroom and shower room option) Cons: - It was dirty - like imagine the dirtiest dorm room you could think of and you would be close. Definitely did not feel clean there. With all of the posts that said "BED BUGS", you best believe me I was ready to walk in there, inspect it and demand a refund. But I went into the room, thoroughly inspected the room. I mean lifting sheets, bedskirt, nightstand, table, picture frames, you name it, I looked. There were no signs of bed bugs - at least in the room we stayed in RM 6. Also, I cannot stress enough - BRING FLIP FLOPS. That shared shower was gross, but it worked. Glad I had sandals For the price, location and parking it was totally worth it. Just by giving the place a good deep cleaning it would be so much better but you get what you pay for.

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  Mariam Wassel

  :: 06 October 2017 19:09:33

  Bed bugs!!!! DIRTY. Friendly staff. You HAVE to give them your car keys. The place place is just weird.