Hertz de Ottawa

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commentaires 5

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  Caynan Landim

  :: 10 April 2018 11:14:12

  I feel like I was scammed, the lady that received my car was saying that the tank was not full even though another employee was saying it was, so she basically said they were going to charge me for any gas they could put in the tank later on. The only thing good about this place is the location, I never felt so insulted in my life.

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  John Duffy

  :: 13 March 2018 13:42:36

  Terrible. I have rented many times from this place because it is close to my business. Most of the staff are friendly except for the Manager, who is usually the one working. They make you sign for "no damage" before you even see the car. Inevitably there is damage and they pretend they did not know. If you miss something, when you bring it back they will try to charge you for it. This has happened to me and several coworkers. It even happened to me twice on the same car! They'll do anything to scam you.

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  A Google User

  :: 11 March 2018 14:11:38

  If you're five minutes late returning the car they will charge you for another day. Their cars are usually pretty dirty and can be full of pet hair. The staff can be pretty rude as well (although not all the time). Convenient location is the only good thing I have to say so far.

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  Stephanie Samuels

  :: 23 January 2018 11:50:24

  Horrible service!!! I wish I never gave this company my precious time and money. I will never come back to this store again!

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  Pascal Routhier

  :: 10 January 2018 06:38:53

  I had to say that I haven't rented cars often, but I was impressed by the quality of the service and of the car I rented. The fees were the same as advertised; no hidden fees.