Food Basics in Ottawa

🕗 opening times

comments 5

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  Maxim Zakurdaev

  :: 22 April 2018 01:12:25

  Great, prices, good selection. Staff is not always very welcoming

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  Daniel Robin

  :: 31 March 2018 23:25:17

  Overall, a great budget food store. Was a little disappointed that some of the stuff I went in for because it was on sale (yogurt, for example) was set to expire in two days, forcing me to pay for the more expensive stuff. For the most part, if you're looking to save a little money on groceries, I highly recommend Food Basics. Just remember to watch the best before dates ;)

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  Clancy M

  :: 13 February 2018 13:45:46

  Food basics can be hit and miss. This one has good fresh produce with lots of choices. Clean and we'll stocked.

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  Viva Hu

  :: 20 January 2018 00:04:19

  I will never go there again. This is not only once I have unpleasant experience there. The only reason I revisited again because it close to my house. YET Each time waiting for check out, it took a lot time of waiting for the line because ‘PRICE CHECK’. Their price system seems always has problem. And the cashier can’t cancel or void items themselves. They have to call/wait for MANAGER to come, and they spend so much time back and forth. Their customer service/ employee training seems so behind. Their express line doesn’t express AT ALL. You think you save money to shop there yet waste your valuable time and get little service. Future, I rather spend more money somewhere else and get a pleasant and efficient shopping experience. Don’t worthy to go there.

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  john ortiz

  :: 04 October 2017 21:18:43

  They didn't have most of the specials and had no plan to offer substitutes. I don't shop here because it has little to no customer service. But I did notice the one employee that was on duty chatting with a sales rep. Had to give it a one because they don't accept zero ratings but that's the customer service they offer. The cashier asked if I found everything that I was looking for. When I told her no she have me the same answer as the employee. So congrats head office you've done a great job at teaching your staff to understand the corporate line.