False Creek Healthcare in Vancouver

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comments 5

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  Steve Thompson

  :: 03 April 2018 14:08:56

  This well deserved 5 star review relates to my appointment with Dr. Collins (Internal Medicine/Rheumatology). On all accounts I am grateful for the level of care I received.

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  Sun G

  :: 15 February 2018 19:59:26

  Visiting False Creek healthcare centre will easily cost you thousands of dollars. Visiting a specialist will require you to complete a multitude of tests. Then the consultation fee and treatment will add another couple thousand. For example, a simple nerve block will cost your three thousand dollars. Anyone interested in visiting this clinic, should first consult the clinics in Bellingham Washington. It's simply a thirty minute drive from Vancouver, and you'll pay half the price for the same treatment.

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  F. L. K.

  :: 02 February 2018 13:36:30

  I had an awful medical experience at False Creek Healthcare- Diagnostics. Paying private clinic rates (i'm a non-resident with no msp to go through public system) for a pelvic MRI and received incompetent and unprofessional care every step of the way. The nurse who was taking my blood and setting up an IV for contrast dye was ungrounded and incompetent. She commenced setting up my IV without all the necessary parts which resulted in bloid everywhere and agony as she tried to stop my blood flow as a colleague fetched and opened the forgotten piece of IV set up. The blood she took before the IV was set up was to test my kidney function before they can proceed with pumping dye into my bloodstream. She told me the bloid machine wasn't working and she needed more blood from my other arm. This time she jabbed a syringe into my left arm and i'm unsure if she missed the vein but it hurt like hell (more than any other blood i've had taken, and that's quite a lot!) and she managed to get only a small amount of blood. She then says the other machine didn't work either and they might need to cancel my MRI. In the meantime, I'm freezing from the strong air-conditioning, can't feel my hands, listening to staff members talk about office politics, have been fasting from mid morning and the mri is an hour delayed. Not only had I lost confidence in the nurse taking my blood, she doubts her comotence abd doesn't want to take my blood a third time and asks the MRI technician to do it for her. Nurse calls for someone on a different floor to come and help her with the blood testing machine. Third blood extraction is used by a surgical staff with the blood machine. And it works. Going into the MRI, i knew what to expect as I've had two before. But what I didn't expect was the technician suggesting my years of pelvic pain was gas and the IV contrast dye leaking out in the middle of the MRI scan. Currently unable to access my MRI report from two weeks ago due the unworkable password encrypted system they use. And I've received no response from management about this experience. Suffice to say, I don't recommend False Creek Healthcare Diagnostics.

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  Wenda ANS

  :: 30 January 2018 13:50:25

  Went for an MRI for which I paid 2000.00. I was told it was better equipment and excellent service. Wrong. I was told to remove my wedding rings by the receptionist who really did not even know they didn’t have to be removed. I was not able to get my ring back on. After that the receptionist asked the Dr who said they did not have to be removed. All this happened in a waiting room. Come On!, I had to go upstairs in the elevator then back down with the needle in my arm. Everyone and everything was so unorganized. Will not go there again. Small town clinics have better service than this without a fee. Very disappointed. Horrible experience.

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  King F Hui

  :: 16 November 2017 17:32:07

  Went there for CT and MRI, total cost over $3,000. Service level is just like any public hospital, not the "upscale" feel of private healthcare that I have experienced in other countries. Worse is to wear a hospital gown with nothing underneath and ride a public elevator to go from ground floor reception up a few floors to have CT. Then ride the same public elevator back down to ground floor for MRI. I think an over coat would be nice in this situation. Promised to send a report to me directly but no report after ONE month.