Elite Group Inc de Montréal

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commentaires 2

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  M CE

  :: 21 March 2018 10:39:47

  Purchased a quantity of sunbeam LED lightbulbs from Costco that were supposed to last 22.8 years. This product is managed by Elite Group Inc. according to Sunbeam. Several light bulbs developed issues within 3 months and currently a total of 9 light bulbs have become defective. Placed a warranty claim and submitted my receipts to Sunbeam in mid December. It has now been 98 days and I still have not received a refund and was advised that it could take until the end of March to receive it. Spoke to the supervisor who was less than helpful and not enthused about making a change to length in time it takes to receive a warranty claim. Will not be buying Sunbeam or Elite Group Inc. products ever again.

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  Richard Sendel

  :: 16 January 2017 06:46:41