East West Futons in Toronto

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comments 5

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  Temerra Dixon

  :: 12 December 2017 17:01:32

  Great experience. Bought a futon and cover online and it was ready to pick up two days later. People were very friendly and helpful.

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  Russell Reiter

  :: 11 December 2017 15:37:49

  Futon frame package was missing 8 long barrel bolts. I called and picked them up today. Very easy assembly. The video helped a lot. Thanks for the good customer service.

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  Alex Banman

  :: 24 July 2017 21:30:38

  Good price for value., you get what you pay for. Reason for not giving 5 stars: The braces underneath the bed are weak. To their credit they told me not to let the bed move too much, but on a hardwood floor you can't help but shift the bed sometimes. I bought a bedframe and mattress from East West Futons 3 years ago. The delivery people were friendly, the bed was easy to put together and it was reasonably comfortable. But after 3 years all the legs in the center of the bed were loose and didnt stay up straight, which meant the bed creaked and groaned when I got onto it, and it sank in the middle. I repaired it today for $40 using materials I bought from the hardware store. As you can see in the photo I used 5 two-by-fours with metal brackets on either side to hold the legs in place and prevent them from loosening. It feels much stronger than the original design. Not everyone has a huge budget and I was glad to be able to buy this bed. With the new legs I expect to get another 3 years out of it at least, maybe even 5. Just something to be aware of.

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  Yasuhiro KOIDE

  :: 09 May 2017 17:22:32

  Friendly customer service. Great selection of funky and cool stuff! Just got a futon from them and I am very satisfied. Highly recommended.

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  Marcus L

  :: 04 March 2017 22:20:50

  Great service from on site staff and good selection of reasonably priced futons. We selected the Butterfly model and are very pleased with our 3 year (?) warranty! :)