Canadian Tire in Edmonton

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comments 5

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  Isaac MacDonald

  :: 30 March 2018 17:30:44

  Wayne and Brett at the auto centre are exactly the kind of people you want to deal with when you have an issue with your car. They are knowledgable, professional and do their absolute best to ensure that you feel confident and comfortable when the car leaves the shop. I highly recommend anyone looking for service work consider them. Excellent customer service.

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  Tracy Sand

  :: 27 February 2018 22:17:57

  The customer service here is the absolute best! I had an issue with skate sharpening, and the manager, Jeff, went above and beyond to make it right. I've never been so impressed with the friendliness, and helpfulness of a store manager. All store managers should be like him.

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  Michael Ivy

  :: 31 January 2018 18:45:01

  Had a major clutch problem that was a carry over from a prior "fix" . It meant flywheel, an entire new clutch assembly and the slave cylinder - which was really the root of the problem - probably for a while. These guys took me in in a heart beat - I had no other transportation and just got out of the hospital. Wayne and his shop crew really did a decent job - as painful as the sticker shock was - they minimized the damage where they could. Moreover, they got on it too. I was just over a day without a vehicle. The clutch is now as good as it was when I bought the vehicle new. Brilliant job. Top shelf. Thanks Canadian Tire Kingsway.

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  Larisa Dalton

  :: 16 January 2018 14:31:24

  I had bought a new vehicle battery just under 4 years ago from this location and last week my vehicle failed to start. After try to boost my vehicle with another I called into the warranty program associated with Motomaster/Canadian Tire. They dispatched a tow truck, they came and gave me a boost which took about 15 minute to start my SUV. Once it was started I drove back to the same Canadian Tire and they fulfilled the warranty after completing the necessary testing on the battery. I was very impressed by the smooth process and staff I dealt with.

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  Esther Nathe

  :: 09 January 2018 02:20:24

  Don't trust the auto service!! Get a second opinion, or better yet don't go in the first place. Brought my 2014 vehicle with 80 000 km on it for an out of province inspection. I had an appointment and was told it would take 2 hours. It took 4.5 hours because they were "busy". When I came to pick it up they told me they had failed it, quoted me $1400 worth of work, and informed me it was still on the hoist with the wheels off in case I wanted to get it worked on right away. They were too busy to do the inspection in a timely manner but they suddenly had the time and parts to "fix" my vehicle? I brought it to a dealership for a second opinion where it passed the inspection. They could not find anything wrong with the parts Canadian Tire tried to fail it for. The customer service at the auto desk was incredibly slow. The service manager Wayne was particularly unhelpful. They screwed up my paper work and called me to come back in as they needed signatures. I may be a woman who doesn't know a thing about mechanics but I will not be taken advantage of and would never go back.