Bureau en Gros Longueuil in Longueuil

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comments 5

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  Evelyn Melhado

  :: 23 April 2018 21:38:09

  Je demandé une spiral pour un petit document et la fille responsable a été pas gentille, m’a dit qu’elle était tout seule et que elle ne peut pas faire rien jusq’au plus tard ou demain. Au contraire le service en Bureau en Gross Greenfield park. Ma visite a été lundi 23 avril á 17h55

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  Serge Gauvreau

  :: 27 March 2018 20:40:32

  Excellent service et accueiil chaleureux, généreux de leur conseils

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  igor komogortev

  :: 08 March 2018 09:04:35

  The store sold a defective laptop and refused to replace or refund claiming "possible water damage". After service replaced the piece, refused again and began to claim the few stains (easily wiped with napkin) and few scratches (barely visible and obtained probably at repair shop as they are around screws and similar to ones the screwdriver can leave) are actual reason. Totally unsatisfied.

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  Marie-Aimée Cadet

  :: 20 January 2018 23:11:39

  Lors d'une visite vend le 19 janv 2018 au Bur en gros sur Chemin de Chambly à long,j'ai eu droit à un service hors pair.mr Éric et son gérant ont fait preuve de générosité de patience et ont résolu mon problème même au delà la fermeture des portes!!!Ça c'est ++que du service.Merci!

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  Dimitri Papathanassiou

  :: 09 November 2017 21:16:03

  The version of Staples in the Province of Quebec is “Bureau en Gros.” At the time (8pm) of my visit on 09 November, the store was not busy, with hardly any customers. The scanning process was not very self explanatory or to my eyes not very user friendly. I asked for help. Regrettably, the evening employee at the counter was not at all helpful or service oriented. I asked for the manager and was told by him that “they’re not there to explain how to use the system.” I was surprised by his answer, and told him that I could understand that the Customer Services Reps may not have time if the store was full and they were busy, but that on this particular evening the Reps were visibly chatting and did not seem busy. To the manager’s credit, he gave me with a few helpful pointers to navigate the system, yet this was merely in reaction to my comment. A better reply would’ve been for the Customer Service Rep to provide the same few pointers and try to see the situation from the paying customer’s point of view. The level of service is not what I’m used to from other experiences at Staples, and I don’t recommend this location if you’re not tech savvy or can speak French as well as the employees.