Best Buy en Ajax

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comentarios 5

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  Mellie Mel

  :: 15 April 2018 18:53:47

  I have bought a few things here. Most recently a smart TV last year. Took my mom in yesterday to get one. The sales guy was awesome. Fast forward to today, my Mom was having some trouble with her TV set up and needed some tech advice. We called 4 times.... over and over. No answer. Finally someone does and my Mom asked for TV dept. The female says all reps are busy. Immediately. My 62 year old mother says "really? You can see them all?". Lol She replied that she didn't appreciate my Moms sarcasm. Lol #getanewphonechick

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  Christine Brett

  :: 22 March 2018 12:06:20

  Hussein was a great help to me today. I was only buying a printer cartridge but he showed me some options and another product that I am definitely hoping to purchase. When he wasn't sure about something he called Mark over who also offered excellent customer service. I highly recommend these two employees!

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  Luke Miron

  :: 12 February 2018 12:04:43

  Absolutely no product knowledge. An associate here told my friend you can hook a soundbar up to a receiver through optical and use it as a center channel. It takes a special kind of stupid for someone to assume that would work.

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  Lori Fleming

  :: 02 December 2017 14:17:36

  I just went in to buy a printer at the Ajax location. I spent the time deciding on a printer and made my way up to the cash. On my way up to the cash one of the sales associates commented on how much he loved that printer. I said thanks and continued up to the cash, waited in line and found out that the price was much more than expected. The sticker on the printer was $69.99 and at the cash it was approximately $245.00 with taxes. I told the cashier that there was a sticker on the printer and I would go back and get the sticker. When I went back the sticker had magically disappeared. The sales associate that had said he loved the printer saw me looking for the sticker and commented to another employee that I was back. He obviously knew from the beginning the price was incorrect. If that was the case no problem I would have understood. To allow me to drag the printer up to the cash, stand in line to pay and feel like an idiot was a crappy move. Once home I phoned the store to speak to the manager and was put on hold and then transferred to where no one bothered to pick up the call. Needless to say I will not be shopping at this Best Buy again.

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  Misza Coatham

  :: 07 November 2017 11:01:10

  If there was a negative Star rating it'd be maxed out. I bought a product double what I asked to spend upon advice from a GEEK SQUAD member. OK FINE. Tell me I don't know my iMac and convince me to buy something that is completely useless... THEN i ask to return it.. NO u can Exchange.. Will they talk and reeducate their employee, NO but by all means spend an ENTIRE WEEKEND working on a product we sold u then waste more time coming in to EXCHANGE for SAME PRODUCT?! or KEEP IT and buy elsewhere?! GREAT SERVICE? Knowledge? NO ALL LACKING BEST BUY WANTS MONEY AND NOTHING ELSE... I WILL NEVER SHOP AT BEST BUY!!! CANADIAN COMPUTERS IS THE ONLY PLACE TO BE TRUSTED.