Best Buy in Sudbury

🕗 opening times

comments 5

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  Edgar Leblanc

  :: 03 May 2018 22:23:15

  The "Best Buy" Employees are not always the most honest people. When I called the store to inquire about certain items I wanted to purchase I was told that they had what I wanted in the store when in fact they didn't !!

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  J Coyner

  :: 27 April 2018 19:07:09

  Not a great first time online experience. First their system couldn't match my banking info with theirs. So when I called them back and attempted to fix the issue I had to give them all the info again which did not result in a resolved issue. Got another email saying their was another problem with my banking info, called again to confirm the info again, this time the lady assured me it was all good and that the transaction went through. To much chagrin this was not the case because I received another email only minutes later saying it wasn't done even though she confirmed it was all good. Called again. Spoke to a guy named Mark and he said it was all good and that he would transfer me over to the delivery department to confirm delivery date. I called shenanigans on that because when i spoke to the delivery department they said the order wasn't confirmed and now I had to wait until her computer was updated...why did you transfer me to delivery confirmation department if it was not ready. The lady I spoke with in deliveries kept cutting me off trying to explain to me that she couldn't do anything for me at this time, I have to wait, to which I responded in the heat of the moment "well then you better get off your chair and go and talk to your supervisor now to resolve this issue" to which she responded some half $#% automated response (now I felt like I was talking to a machine), might as well have been. Still waiting for confirmation but I can assure you I will not be shopping at Best Buy again.

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  cherbelsito1

  :: 22 April 2018 09:30:18

  Quick service and very helpful. Employee made sure we got the best price for what we were looking for

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  Evan Polson

  :: 30 January 2018 17:02:33

  Love the store but there's some major need for organization, especially with the online order stuff. Ordered a dishwasher and they were to call when it arrived. A week passed so I called them. It arrived on the estimated date, they just didn't bother to call. I've had issues there before with them not finding my item(s) and no longer having stock. Good staff though.

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  Mary Abdelsayed

  :: 11 January 2018 11:42:17

  I like shopping there occasionally when I know what I need. I noticed yesterday that their stock is very low of most of the products... their prices are also too high compared to the same online. The store is always clean and the staff are nice. It has accessible doors and clean washrooms with handicapped ones. We got our screen protectors installed yesterday for the phones. They did good job with my I phone but my husband’s didn’t go that well and he had them redo it. There is a huge parking lot for the plaza and we most of the time find spots easily except for before Christmas as all other stores.